Student Support

STUDENT SUPPORT

If you have personal or life circumstances that are affecting your study, you can make an appointment to see our Student Support Officer.

We can help you with:

  • Adjusting to study and life in Sydney
  • Attendance issues
  • Enrolment variation
  • Coping with assessments
  • Looking after yourself
  • Managing your time
  • Motivation
  • Personal and health issues
  • Support for students in grievance cases
  • Workplace rights

If additional counselling services are required, you may be referred to an external support service.

For more information, please refer to the Student Support Policy and Procedure.

Ada2

Ada Cheung

Student Support Officer

English / Mandarin / Cantonese

Mon-Fri, 9:30am – 5:30pm
P. 02 9212 1968
E. ada.cheung@sitcm.edu.au

Kenny Liang

Student Support Officer

English / Mandarin / Cantonese

Mon-Fri, 9:00am – 5:00pm
P. 02 9212 1968
E. kenny@sitcm.edu.au

ACADEMIC SUPPORT

If you are experiencing issues with your academic performance, our Academic Support Officer is here to help.

Our academic support services include:

  • Providing one-on-one academic literacy or English language support sessions.
  • Referring students to academic staff for consultations (refer to the Student Consultation Policy and Procedure).
  • Arranging for additional tutoring by the student’s lecturer or tutor (subject to lecture/tutor availability).
  • Providing free workshops on academic literacy and/or English proficiency.
  • Referring students to academic support resources on the SITCM website and Moodle.
  • Referring students to external support services.
  • Referring students to the Student Support Officer (refer to the Student Support Policy and Procedure).

For more information, please refer to the Student Academic Support Policy and Procedure.

Julie 2

Julie Phung

Academic Support Officer

English

Book an appointment during office hours
P. 02 9212 1968
E. julie.phung@sitcm.edu.au

SUPPORT FOR MEDICAL OR DISABILITY REASONS

We offer support to help you achieve your academic goals and minimise the impact that a medical condition or disability can have on your learning experience at SITCM.

Types of services and adjustments might include:

  • Access to special equipment during assessments
  • Assessment and exam adjustments e.g. an allocation of extra time, sitting the exam in an individual room
  • Alternative formatting
  • Individual additional tutoring
  • Mentoring
  • Monitoring of progress
  • Support person

To receive support for medical or disability reasons, contact our Academic Support Officer. You will be asked to complete a Support Plan for Medical or Disability Reasons and provide supporting documentation. This Plan can be completed with our Academic Support Officer.

Please refer to the Student Academic Support Policy and Procedure for additional information.

UNIT-SPECIFIC ISSUES

If you have questions regarding the teaching and/or assessment of a unit you are studying, please contact the unit lecturer. Lecturers are available by email or during consultation times in accordance with the Student Consultation Policy and Procedure. Feedback or comments about the delivery of the unit should be directed to the unit coordinator.
Contact details of a unit lecturer or coordinator can be located in the relevant unit guide.

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ADDITIONAL RESOURCES

Below are additional resources that have been created to support the learning of SITCM students.